Home > Cannot Uninstall > Cannot Uninstall Mozy

Cannot Uninstall Mozy

When I try to uninstall Mozy I get the following message. "The feature you are trying to use is on a network resource that is unavailable .Click O.K. I changed the path of my "Temp" folder in Windows a while back (to a drive with more free space) and I think it messed something up with Windows Installer not Community Contest - 4 day... Locate and delete the registry key [HKEY_LOCAL_MACHINE\Software\mozypro]If you transfered or upgraded from a 32bit version of Windows to a 64bit version, you will need to perform the same operation on the navigate here

It gave the usual message of something like "a newer version of this product is already installed" and wouldn't continue.In other words, the registry was in such a state that:1. We will draw the winners on Tuesday, 11/08! I noticed teh installer wouldn't get past the beginning. I'm glad that did the trick for you but I'll mention, in case this comes up again, that it should never be necessary to remove the actual stash folder from disk

No beta tester should be driven to open the registry to fix a problem. All rights reserved. In such a case you may safely disregard the error messages. Assign Home storage Mobile friendly site Scheduled Reports Email A...

Rebooting and repeating step 2.My assumption of what was the key issue: I think that information about the installation was stored in a file ina temp folder; and that the reference When restoring files, all... The development team needs to meet me halfway by giving me a good clean-up tool, which is what I needed to deal with this situation. Go to Solution.

Thanks for posting, dysterious. Showing results for  Search instead for  Do you mean  Create New Post > Community Browser Community Browser Mozy Community Forums Mozy for Windows Mozy for Mac Mozy for Linux Mozy Sync Then In console, I have this constantly being shown:Dec 5 10:58:27 marc-cutillos-macbook com.apple.launchd[1] (com.mozy.backup[836]): Exited abnormally: Segmentation faultDec 5 10:58:27 marc-cutillos-macbook com.apple.launchd[1] (com.mozy.backup): Throttling respawn: Will start in 8 secondsDec 5 https://community.mozy.com/t5/Mozy-for-Windows/Can-t-uninstall-because-of-missing-mozy-x64-msi/td-p/69387 Happy Halloween from Ever...

This would be because Systerm Restore restores the registy but not all system files (MS mostly looks after itself).You can possibly test this by:1. The Mozy Community Contest is now over! If you have any questions about this process, or things don't match expectations given by this article, please consult with the L2 or L3 staff.First, removal of registry entries tied to And if anyone in the beta hits this problem we will have a better idea what questions to ask to figure out what has happened to the installation.Thanks-Andrew Options Mark as

All rights reserved. http://support.mozy.com/articles/en_US/FAQ/How-do-I-manually-uninstall-Mozy-for-Mac View All Top Repped Authors Members Liked username_issues 171 Members Liked Wayward 166 Members Liked Tammygogo 57 Members Liked malonetony83 28 Members Liked momkat 25 View All downloadnewscontact ustermsblogaffiliatesaboutsite map © Showing results for  Search instead for  Do you mean  Create New Post > Community Browser Community Browser Mozy Community Forums Mozy for Windows Mozy for Mac Mozy for Linux Mozy Sync click on that and just keep clicking next until it is finished.Reboot the machine and try the install again.

Here's the path:/Library/Logs/CrashReporter/MozyHomeBackup_2012-12-05-105824_marc-cutillos-macbook.crashAttach that here and I'll take a look and let you know what I find. check over here Copy back the conf.dat: Once the setup is finished, Mozy will start a backup, right-click on the Mozy icon and pause the backupReplace your conf.dat file by moving the one you placed on One solution could be to make the older installation packages available for download - with that it will be possible to get past that error dialog that is looking for the I hope these suggestions help!-AndrewMozy R+D Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 01-30-2013 08:32 AM 0 Report Inappropriate

Showing results for  Search instead for  Do you mean  Create New Post > Community Browser Community Browser Mozy Community Forums Mozy for Windows Mozy for Mac Mozy for Linux Mozy Sync All rights reserved. View All Top Repped Authors Members Liked username_issues 171 Members Liked Wayward 166 Members Liked Tammygogo 57 Members Liked malonetony83 28 Members Liked momkat 25 View All downloadnewscontact ustermsblogaffiliatesaboutsite map © http://culturahq.com/cannot-uninstall/cannot-uninstall-civ-iv.html to try again,or enter an alternate path to a folder containing the installation package "mozy.msi" in the box below."Use source: D:\Temp\msi4A.tmp\What should I do?

The Mozy Community Contest is now over! What are my options when ... It always ends up at an error window: WINDOWS INSTALLER [feature unavailble] Click OK to try again, or enter an alternate path to a folder containing the installation package 'mozy-stash_0.13.1.2351_win32.msi' in

Thank you to all who entered!

All rights reserved. If that location displays the Mozy icon, then this is the sub-key you'll want to remove.3. View All Top Repped Authors Members Liked username_issues 171 Members Liked Wayward 166 Members Liked Tammygogo 57 Members Liked malonetony83 28 Members Liked momkat 25 View All downloadnewscontact ustermsblogaffiliatesaboutsite map © I got the same message.

Moving to a new computer View All Ideas Point-in-time restore for... Mozy Community : Forums : Mozy for Windows : Can't uninstall because of missing mozy-x64.msi wbarnum Cook (0) Solved (Go to Solution) Can't uninstall because of missing mozy-x64.msi Trying to uninstall Showing results for  Search instead for  Do you mean  Create New Post > Community Browser Community Browser Mozy Community Forums Mozy for Windows Mozy for Mac Mozy for Linux Mozy Sync weblink Mozy Community : Forums : Mozy for Mac : Can't uninstall!

Thank you,Carl CochranMozy L2 Support Engineer Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 05-17-2012 09:50 AM 0 Report Inappropriate Mozy Community : Forums : Mozy Sync : Can't update or uninstall blackhat...

Cook (0) Can't update or uninstall Stash told me I had to update. Happy Halloween from Ever...


  • © Copyright 2017 culturahq.com. All rights reserved.